Xero Bookkeeping, Admin and Accounting Support
for Small Businesses in NZ

NZQBA BOOKKEEPER OF THE YEAR 2025

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VANNZ COMMUNITY CONTRIBUTOR AWARD 2025

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NZQBA BOOKKEEPER OF THE YEAR 2025

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VANNZ COMMUNITY CONTRIBUTOR AWARD 2025

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From bookkeeping and tax to business support, we’ve got your back!

Running a business is demanding — but you don’t have to do it all yourself.

At Virtual Mel – Business Admin Solutions, your trusted Bookkeeper in NZ and multi-award-winning bookkeeping business, we provide professional Xero bookkeeping, accounting, tax and business support to businesses throughout New Zealand.

As an IRD Registered Tax Agent, Xero Silver Partner and Certified Bookkeeper, we can support you with everything from day-to-day bookkeeping, payroll, GST returns and bank reconciliations through to annual accounts, tax returns and business advisory.

And because running a business is about more than just the numbers, we can also help streamline the way you work with business administration, automation, CRM and job management systems, and process improvements.

Our goal is simple: to give you back time, reduce the overwhelm and help you stay organised, compliant and in control of your business.

Less overwhelm. More efficiency. Real support.

Book a free call

Virtual Mel - Services

Bookkeeping, Tax & Business Support — All in One Place

Every business is different, which is why our services are tailored to fit the way your business works.

From Xero bookkeeping, payroll, GST and tax compliance to business administration, advisory and AI automation, Virtual Mel provides practical, reliable support that keeps your business running smoothly behind the scenes.

Whether you need ongoing bookkeeping, help getting your systems under control, or smarter ways to automate time-consuming processes, we can provide the support you need — without the cost of another full-time employee.

You focus on running and growing your business. We’ll help take care of the rest.

Bookkeeping and Accounting Support

Stay organised, compliant and confident with professional Xero bookkeeping, accounting and tax support.

From invoicing and bank reconciliations to GST returns, annual accounts and income tax returns, we help keep your financials accurate, up to date and under control.

As an IRD Registered Tax Agent and Xero Silver Partner, we can support you with your ongoing bookkeeping and tax obligations, as well as Xero setup, Xero training and Xero Health Checks.

Simple, reliable support — tailored to the way you do business.

Business Advisory, Admin & Executive Support

Get practical business support that helps you stay organised, make informed decisions and keep your business moving forward.

From business advisory and financial insights to inbox and calendar management, lead follow-ups, project administration, scheduling, quoting and Fergus job management, our support is tailored to what your business actually needs.

Whether you need strategic support or someone keeping things running smoothly behind the scenes, we’re here to help you spend more time leading and growing your business — not getting buried in the day-to-day.

AI & Automation Support for Small Businesses

Save time, reduce repetitive admin and create smarter workflows with practical AI and business automation support.

Whether you're just getting started with AI or want to connect and automate the systems you already use, we can help with workflow automation, system integrations, AI tools, setup and one-on-one coaching.

From eliminating double handling to automating everyday processes, we focus on practical solutions that make running your business simpler, faster and more efficient.

Work smarter, automate the repetitive stuff and spend more time on what actually matters.

Why Work With Virtual Mel?

Running a business takes time — and trying to manage everything yourself can quickly pull you away from the work that matters most.

At Virtual Mel, we provide more than just an extra pair of hands. We bring together bookkeeping, accounting and tax support, business advisory, administration, and automation to help you stay organised, compliant and in control.

Whether you need ongoing monthly support, help improving your systems or specialist expertise you don't need in-house, our services can be tailored to suit your business.

The result? Less time buried in the day-to-day and more time to focus on your business, your clients and life outside of work.

1.

Efficiency and Time Savings

Spend less time on bookkeeping, administration and repetitive processes. We help streamline the day-to-day work behind your business, giving you more time to focus on the things that need you.

2.

Expertise Without the Overheads

Access experienced bookkeeping, tax, business administration and systems support without the overheads associated with employing additional in-house staff.

You get the expertise your business needs, when you need it, without adding another employee to your payroll.

3.

Flexible Support That Grows With You

Your business needs won't always stay the same and your support shouldn't have to either.

From ongoing monthly services to specific projects, advisory and system improvements, our support can evolve as your business changes and grows.

4.

Experience You Can Trust

Your business finances and systems are important, so having the right people supporting them matters.

As an IRD Registered Tax Agent, Xero Silver Partner and Certified Bookkeeper, Virtual Mel combines professional expertise with practical, hands-on business support.

From keeping your accounts and tax obligations on track to improving processes and helping you understand your numbers, you'll have reliable support behind your business.

Trusted Expertise Behind Your Business

IRD Registered Tax Agent | Xero Silver Partner | Certified Bookkeeper | Multi-Award-Winning

How it works

1

Let's Chat

Send us a message or book a free 30-minute discovery call. We'll talk about your business, what support you need and where we can make the biggest difference.

From there, we'll recommend the right service, package or solution for your business and provide a clear proposal outlining the scope and pricing.

2

Choose Your Support

Once you're happy with the proposal, we'll finalise your Service Agreement and confirm exactly what's included.

Whether it's ongoing bookkeeping and tax support, business administration, advisory, automation or a one-off project, you'll know what we're taking care of from the start.

3

Onboarding

We'll guide you through a straightforward onboarding process and collect the information and access we need to get started.

Depending on your services, this may include access to Xero, IRD, payroll, banking or other business systems, along with your existing processes and key business information.

Where access to passwords or sensitive information is required, we'll use secure methods to collect and manage it.

4

We Get to Work

With everything in place, we'll get started and keep you informed along the way.

For ongoing clients, we'll establish a regular workflow and communication rhythm so you know what's happening and when. We'll also review your services as your business evolves to make sure the support you're receiving continues to meet your needs.

Simple, organised and designed to make your life easier.

Book a free call

Meet the Team

We’re a small but mighty team who genuinely care about the people and businesses we support.

At Virtual Mel – Business Admin Solutions, we bring together experience across bookkeeping, accounting, tax, business administration, advisory and automation to provide practical, reliable support for businesses throughout New Zealand.

Whether we're keeping your Xero accounts on track, preparing your EOFY accounts and tax returns, streamlining your systems or helping you better understand your numbers, our focus is the same, making business easier and giving you the confidence to focus on what you do best.

Behind Virtual Mel is a team that values accuracy, efficiency, great communication and genuine relationships with our clients.

Mel - Qualified Bookkeeper, Tax Agent, Business Advisor & Systems Specialist

I’m Mel — your trusted behind-the-scenes business support.

With over 25 years’ experience in administration and finance, I help small business owners across New Zealand get on top of their numbers, systems and day-to-day operations.

Whether I’m sorting your Xero, preparing your GST or tax returns, improving your business systems, setting up automations, working through your Fergus setup or helping you make sense of your numbers, my approach is practical, straightforward and focused on making business easier.

As an IRD Registered Tax Agent, Xero Silver Partner and Certified Bookkeeper, I combine financial expertise with real-world business experience to help you feel more organised, informed and in control.

Less overwhelm, clearer systems and practical support to help your business move forward.

Angela
Accountant and Bookkeeper

Meet Angela

Angela works behind the scenes supporting our clients with bookkeeping, annual accounts and tax compliance, helping ensure their financial records are accurate, organised and ready when they need to be.

With 17+ years of accounting experience, Angela brings a wealth of knowledge and a calm, reliable approach to the Virtual Mel team. She plays an important role in preparing end-of-financial-year accounts and tax returns.

Her attention to detail and accounting expertise make her a trusted part of the team, particularly when EOFY and tax time roll around.

When she’s not balancing the books, you’ll find Angela enjoying time outdoors with family and friends or out on the water doing waka ama.

Learn more about Angela

What some of our clients have to say

Veronica

Xtract - Virtual Assistant Services

"I received Xero training from Mel, and it was an excellent experience.

Mel was exceptionally clear in explaining the steps and made sure to cover all the areas I was interested in."

Annie Romanos

ADHD & Neurodiversity Coaching

"Mel and her team were referred to me and helped complete an overdue tax return in a quick and thorough manner - which included fixing a frustrating and costly systemic error.

Highly recommend!"

Sharne Schuster

Kind Hands

"I am so grateful for Mel at Virtualmelbas and what she has done for me, completing my taxes. I was so overwhelmed being a new small business and had no idea what I was doing. After a few emails and explaining my business and what was happening, not only did she support me to pay thousands less in tax but it was done at a really fair price! Thank you so much!"

For more reviews for Virtual Mel - Business Admin Solutions

Virtual Mel - Business Admin Solutions Google Reviews

Some of the tools we use regularly to assist
our amazing clients!

Accreditations and Memberships

Virtual Mel is committed to ongoing learning, excellence, and industry best practice backed by professional accreditation and membership in trusted networks.

Xero Silver Partner and Certified Advisor

Virtual Assistant of Network NZ - Gold Member

IRD Registered
Tax Agency

ICNZB
Since 2023

Fergus
Bronze Partner

NZQBA
Qualified Bookkeeper

Awards and Industry Recognition

Virtual Mel is proud to be recognised across several categories in the NZ Virtual Assistant Awards over multiple years and as a finalist in the NZQBA Bookkeeper of the Year Awards for two years running.

Celebrating our commitment to bookkeeping excellence, business support, and positive community impact.